Vetta

Terms of service

Last updated: November 10, 2026

These terms apply to all services Alessandro Dal Gobbo provides to hotels and other businesses. Consumers are not party to the contract.

Services

The Agent Check is free. The setup (one-off) covers the fact sheet, the Agent Pack in German, Italian and English, and an MCP endpoint. The Agent Desk subscription covers monthly checks of AI answers, email alerts, agent tests and statistics.

Read-only

We read public information and the facts the hotel confirms. We make no bookings, handle no guest payments, and never write to booking or hotel systems.

Accuracy of hotel facts

Only facts the hotel has confirmed are published. The hotel is responsible for their accuracy, especially prices, taxes and terms, and keeps them up to date.

No guarantee for AI answers

AI assistants belong to third parties. We improve the signals they read and measure their answers, but cannot guarantee particular answers, rankings or bookings.

Prices and payment

The prices shown when you order apply, plus VAT. The subscription is paid in advance, yearly or monthly; the setup once with the first payment. Payment runs through Stripe; you receive an electronic invoice through SdI.

Term and cancellation

The subscription renews for the period you chose. You can cancel at any time, effective at the end of the current period, in the dashboard or by email. A pilot ends automatically on the agreed date and never turns into a paid subscription by itself.

Late payment

If a payment fails, access stays on for 14 days. After that we may pause the monthly services until payment is received.

Liability

We are fully liable for intent and gross negligence. Otherwise our liability is limited to the fees paid in the last 12 months.

Changes

We announce changes to these terms by email at least 30 days ahead. You may then cancel effective from when they apply.

Law and jurisdiction

Italian law applies. The courts at the registered office of Alessandro Dal Gobbo have jurisdiction.